Frequently asked questions.

Q. Are you OH&S compliant?

Yes, we have detailed OH&S policies and procedures.

Q. Are your prices competitive?

Yes. We guarantee to beat your existing price by at least 10%. If we can’t beat the price we will give you a free bottle of champagne, since we first made this offer 10 years ago we have only given out 1 bottle of champagne.

Q. Are your cleaners trustworthy?

All our staff undergo stringent background checks including police checks, prior to employment.

Q. Are you able to provide rubbish removal?

Yes, we can organize rubbish removal.

Q. Are your cleaners able to lock the premises and set our alarm?

All our cleaners are extremely responsible and trained by our own security staff (Bond Security) on alarms and security procedures.

Q. Can you supply toilet paper?

We can supply a complete range of consumable products and deliver free of charge.

Q. Can you also clean windows?

Yes, we clean all windows including high rise windows.

Q. Can you clean our carpets on the weekend?

Yes, all our services are available 7 days per week and 24 hours a day.

Q. Can you polish or strip and seal a large floor?

Yes, we can undertake cleaning of any type of floor surface and have specialized equipment and staff to undertake these jobs.

Q. Can your machine sweep and scrub large car park?

Yes, we have all the necessary equipment and personnel and can provide free quotes.

Q.Do you clean houses?

We are specialized in commercial cleaning sites.

Q. Do you have a standard price list of services?

As each site and customer is unique we don’t have set charges, but we offer free quotes at times convenient to you.

Q. If we decide to use Bond Services and need to contact someone regarding our service who do we speak with?

Our cleaners or managers will be happy to accommodate you in any way they can, but you can always call the owners of the company who are directly involved in all areas of operation.